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Please familiarize yourself with our Lifetime Guarantee guidelines and the criteria for a repair or replacement to be covered by our Lifetime Guarantee Warranty.

Upon assessment, AIDAN will determine if the defect falls under the guarantee. If eligible, we will proceed to repair or replace the product, covering all associated costs, including the return shipment. 

You can reach out to our Client Care Service - for assistance. Please ensure to provide the original proof of purchase. 

Please note that the sending costs are the responsibility of the purchaser.